RJE has an opening for an Account Executive for our Columbus location. As an Account Executive, you will be responsible for planning and managing all aspects of assigned and self-generated accounts from the design stage through completion, ensuring a high level of client satisfaction while maximizing profit margins and volume.
Tasks and responsibilities include:
- Achieve annual quotas and implement an effective sales plan
- Achieve annual sales volume and GP dollar quotas and goals
- Develop and implement an annual sales plan that includes sales strategies, tactics, quotas, goals and activities to achieve desired performance results to maximize volume in accounts
- Maintain and update sales plan, forecasts and other reports
- Manage the sales process and own the client relationships
- Implement strategies to qualify and secure business within assigned and self-generated accounts
- Own the client relationship and manage client expectations
- Collaborate with RJE team members for optimal results
- Work directly with Designers and Project Managers to ensure a seamless project management process
- Support the A&D community and other industry influencers as required
- Demonstrate an ongoing knowledge and professional expertise in the Contract Furniture industry, well-versed in dealer services, Knoll, ancillary furniture and working knowledge of DIRTT interior construction
- Work with the sales coordinator to drive activities involved in the order fulfillment process
- Participate in planning, programming, selection, budgets and proposals
- Assist in gathering programming information, planning and generation of project timeline with RJE team
- Participate in product evaluations, demos, presentations and tours
- Generate budgets, develop pricing structures and discounts with input as required from management
- Interface with vendors for product and pricing information
- Participate in accurate, complete bid and proposal responses
- Submit bids and other documents in a timely fashion to clients
- Obtain sign-offs, deposits and applicable client purchase orders
- Provide project management support through closeout of the project
- Provide project management coordination as appropriate for each account
- Interface and communicate with the client, PMs, designers and other trades as needed
- Attend pre-install, construction and project meetings
- Keep team updated on status, timeline and required action steps
- Work with Project Manager to oversee the coordination, progress, and completion of the installation and punch list
- Assure customer satisfaction and develop new relationships per RJE’s “Hugging” Culture
- Maintain current relationships and develop new contacts through RJE’s “hug your customer” approach
- Assure a thorough orientation of the product and complete closeout of the job to the satisfaction of the customer
- Assist RJE team and customer with a resolution of any ongoing major service or performance issues
- Keep customers educated on new products and dealer services, help determine future needs and budgets
- Penetrate the account; pursue and develop new relationships with key contacts, other divisions or departments to uncover and pursue potential new business opportunities
Qualifications:
- Bachelor’s degree
- Successful account management/project management experience of 3 to 5 years
- Has interpersonal and communication skills to interact effectively with clients and RJE internal personnel
- Demonstrates commitment to professionalism, integrity and sound judgment in conducting business transactions and providing the highest level of client satisfaction
- High level of empathy for the customer
- Superior organizational skills to simultaneously monitor multiple complex projects
- Computer proficiency in Word, Excel and Windows environment, including CRM
- Understands RJE’s standing in the community and abides by our strong core values and beliefs
For consideration, please submit your resume to Tarra Aufderheide at taufderheide@RJE-bi.com
RJE Business Interiors has an opening for a Designer based at our Columbus location. As a Designer, your responsibility will be to perform standard design tasks while interfacing between sales staff, customers, installation teams and manufacturers’ representatives.
Tasks and responsibilities include:
- Performs standard design tasks
- Gathers programming information on assigned projects
- Generates typicals for budgeting
- Participates in product evaluation and selection
- Develop furniture floorplan, specifications, and finish form for approvals
- Provide installation packet
- Follows spec check process
- Provides collateral materials for bid or proposal responses
- Assists with generation of punchlist specifications
- Provides design fee options and maintains timesheets
- Replace the sales person on certain predetermined tasks on a per project basis
- Typical specification with client
- Client presentations
- Punch walk-thru
- Site visits
- Create project process documents including timelines, calendars, quote forms, etc.
- Adheres to Design Standards and Company Policies
- Follows standards established for saving and naming files, drawings, specifying, and other policies and standards
- Follows company policies and procedures
Requirements:
- 1-2 years of previous design experience in the commercial furniture industry preferred
- Must have a degree in Interior Design (2 or 4 year accepted)
- Proficient in AutoCAD and Microsoft Office Suite
- Able to work both independently and in team environments
- Excellent communication and organizational skills
For consideration, please submit your resume to Tarra Aufderheide at taufderheide@RJE-bi.com.
Sales Coordinator – Columbus
RJE has an opening for a Sales Coordinator for our Columbus location. As a Sales Coordinator, you will be responsible for generating proposals and processing orders in CORE. In this role, you will track orders, assist with scheduling, coordinate delivery and installation with the Operations team and close out projects at completion.
Tasks and responsibilities include:
- Enter customer and vendor data in CORE
- Assist in Day 2 Business in CRM
- Help finalize new client information
- Transfer new vendors that need set up to accounting
- Maintain company master files
- Store all pertinent project documentation in client drive (Purchase orders, PO approvals, Drawings, etc.)
- Own and maintain company Master Files
- Generate all proposals
- Create budget proposals
- Verify specifications, contract discounts, list, sell, cost, GP% and GP$’s in the final file
- Verify appropriate Tax, Class and Revenue Codes to proposal
- Provide job analysis report for sign-off if under standard GP & not on contract.
- Provide job analysis report for errors for approval of order and enter into CORE based on error code for tracking purposes
- Create final proposals and issue to customer
- Order preparation
- Obtain customer sign-off or customer PO to create manufacturer orders
- Confirm receipt of order with account executive or end user
- Verify that sold to, install and invoice addresses are correct
- Verify that terms and conditions are signed
- Save all documentation in the client drive
- Request assignment of project manager if applicable
- Process purchase orders with vendors and verify acknowledgments
- Create vendor purchase orders and places orders electronically
- Receive and verify acknowledgements for accuracy
- Enter into CORE & upload within 48 hours of receipt
- Discuss any discrepancies with account executive
- Resolve pricing and other discrepancies until acknowledgements/order are correct
- Enter error code for discrepancies if applicable
- Enter acknowledged ship dates into CORE within 48 hours
- Track orders, schedule deliveries and installations
- Track orders and verifies ship and receiving dates
- Schedule delivery and installation dates with Operations Department on non-project management jobs
- Issue project status report generated from CORE
- Project closeout
- File receiving tickets away in project master file once job is completed/installed
- Order necessary punch if applicable
- Upload project completion documents to client drive when job is complete
Qualifications:
- Bachelor’s degree or equivalent project coordination experience
- Has interpersonal and communication skills to interact effectively with clients and RJE internal personnel
- Demonstrates commitment to professionalism, integrity and sound judgment in conducting business transactions and providing the highest level of client satisfaction
- High level of empathy for the customer
- Superior organizational skills to simultaneously monitor multiple complex projects
- Computer proficiency in Word, Excel and Windows environment
- Understands RJE’s standing in the community and abides by our strong core values and beliefs
For consideration, please submit your resume to Tarra Aufderheide at taufderheide@RJE-bi.com
Summer Design Intern – Indianapolis
RJE has an opening for a Design Intern at our Indianapolis location. Our design interns spend (a minimum of) three days a week learning about the technical skillset required to work within the workplace solutions industry.
During the internship, the student will:
- Learn how to specify furniture using AutoCAD and 2020 CAP
- Learn how to render using Visual Impressions
- Create bid responses
- Create technical specification sheets
- Manage the library
- Take part in technical training sessions
- Participate on sales calls
- Participate in vendor meetings and training sessions
Hours are flexible to accommodate the student’s school schedule. Please email Kim Dutkosky at kdutkosky@RJE-bi.com if interested in applying.
